Employment
History
| 2009
SPRING | |||
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2007
FALL | |||
 |
Lecturer
Asian Studies 530 - Media and Popular
Culture in the Asia Pacific | ||
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2007
SPRING | |||
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Lecturer
Asian Studies
310 - Diasporan Communities of the Asia Pacific Department of Asian Studies, San Diego State University Lecturer Asian Studies 101 - Asian Thought and Culture Department of Asian Studies, San Diego State University Lecturer International Studies 150 - Introduction to Southeast Asian Studies International Studies Concentration, SOKA University of America | ||
| 2006
FALL | |||
 |
Lecturer
Asian Studies 310
- Diasporan Communities of the Asia Pacifiic Department of Asian Studies, San Diego State University Lecturer Asian Studies 101 - Asian Thought and Culture Department of Asian Studies, San Diego State University Lecturer International Studies 130 - Introduction to Latin American Studies International Studies Concentration, SOKA University of America | ||
| 2006
SPRING | |||
 |
Lecturer Asian
Studies 101 - Asian Thought and Culture (2 sections) Department of Asian Studies, San Diego State University Lecturer International Studies 265 - Comparative Political and Social Systems International Studies Concentration, SOKA University of America | ||
| 09/2005
- 12/2005> | |||
 |
Employer:
Department of Asia Pacific Studies at San Diego State University Title: Graduate Assistant Duties: - As the graduate assistant to the Department Chair, I was tasked to perform various research functions that included articles and film - Provided computer software and hardware support to the department staff - Provided instruction as well as end products in MS PowerPoint relating to curriculum - Designed, created, and maintained the website of the Department Chair, for other Department Professors, and for the summer 2004 instruction in Thailand Reason for leaving: Offered Lecturer Position at both San Diego State University and SOKA University of America | ||
|
09/2004
- 07/2005 | |||
 |
Employer:
TEKSystems,
Inc. in Las Vegas, Nevada Title: Desktop Support Technician Duties: - 12/01/2004 - 07/15/2005 Desktop Support Technician, Cox Communication Incorporated - 11/23/2004 PC Technician, Sierra Health Services - PC Relocation and deployment - 11/18/2004 PC Technician, Fallas Parades - Cash Register Swap - 11/04/2004 PC Technician, TJMAXX (St. George, Utah) - upgrading POS server and Cash Registers - 10/15/2004 - 11/20/2004 Driver Tester, NextWave Telecom Inc. - assisted with testing wireless technology - 10/09/2004 PC Technician, Countrywide Financial - PC Relocation and deployment - 09/13/2004 - 09/18/2004 PC Technician, Las Vegas Convention Visitor Authority - Dell PC Rollout Reason for leaving: To complete MA in Asian Studies at San Diego State University | ||
| 06/2004
- 07/2004 and 06/2003 - 07/2003> | |||
 |
Employer:
Japan
Studies Institute at San Diego State University Title: Assistant to the Director Duties: - Performed multiple support functions for the institute that included: locating teaching material, liaison with the service providers, faculty, school staff, and participants - Worked extensively with the reference librarians to locate printed material as well as films for the instructors/presenters that formed part of the formal curriculum - Provided support to the Director on matters relating to institute operation in 2003 and 2004 - Researched - Organized events - Provided support material, participant support, and public relations - Designed, created and maintained 2002, 2003, and 2004 institute websites Reason for leaving: Contract finished and moved back to Las Vegas | ||
|
01/2004
- 06/2004 | |||
 |
Employer:
Department of Asia Pacific Studies at San Diego State University Title: Graduate Assistant Duties: - As the graduate assistant to the Department Chair, I was tasked to perform various research functions that included articles and film - Provided computer software and hardware support to the department staff - Provided instruction as well as end products in MS PowerPoint relating to curriculum - Designed, created, and maintained the website of the Department Chair, for other Department Professors, and for the summer 2004 instruction in Thailand Reason for leaving: Graduate Assistantship coterminous with the semester | ||
|
09/2003
- 01/2004> | |||
| |
Employer:
SITEL Corporation in Las Vegas * Contracting to Cox Communication serving Phoenix, Tucson, and San Diego Title: Customer Service Professional Duties: - Provided technical support, internal and external customer support for supported products as dictated by qualitative and quantitative standards of the client - Provided basic technical support via phone or other communication media and resolved customer problems in a professional and prompt manner - Communicated technical information, concepts, and solutions in a professional and friendly manner that established, maintained and improved the relationship with the customer - Provided support for customers by resolving escalated issues and troubleshooting - Analyzed and developed workarounds to difficult problems for timely solutions - Completed training for specific products and documented all training and recovery procedures for internal and external customer and team use - Inputted accurate data in all required systems, including offered solutions - Logged customer calls as required - Attended training sessions on new products or areas, as well as effectively utilized current training resources - Created and compiled technical resource information to be used by internal and external customers Reason for leaving: To pursue research opportunity at San Diego State University | ||
|
09/2001
- 12/2001 and 01/2002 - 06/2002> | |||
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Employer:
Graduate
Interdisciplinary Studies at San Diego State University Title: Graduate Assistant Duties: - Tasked to perform a special project to increase departmental numbers that included: promotion, liaison with the state, country, and city libraries. Reason for leaving: Graduate Assistantship coterminous with the semesters | ||
|
11/2000
- 08/2001> | |||
 |
Employer:
ASRC Aerospace
in San Francisco * Contracting to US EPA Superfund Records Center Region 9 Title: Database Administrator/User Support Duties: - Database support on Oracle, Foxpro and SSQL Server - Network support on NT 4.0 and Novell Netware 5 - User and Desktop Support on Windows 98 Workstations - User Support for Lotus Notes, Corel Worddperfect and in-house applications - Developed an automated system, in Excel,, to gather, organize, and report monthly statistics - Took the company's internal paper forms and converted them to editable electronic versions using Adobe Acrobat, which were used by the company's record center nationwide - Compiled the first Computer Support Department manual - Developed new CD-ROM production procedures - Developed a new Records Center Intranet site to organize and display records management information for all staff - Installed SQL Server v7.0 on the file server Reason for leaving: To pursue MA degree in Liberals Arts and Science at San Diego State University | ||
|
02/1999
- 07/2000 | |||
 |
Employer: Province
of British Columbia - Ministry of Forests Lillooet Forest District [since 2001 renamed Cascades Forest District and is the amalgamation of the Merritt and Lillooet Forest Districts] 650 Industrial Place, Lillooet, BC, V0K 1V0, Canada *Move from the Queen Charlotte Islands to Lillooet facilitated as an intra-ministry move, effectively making employment dates 08/1998 to 07/2000. | ||
| 08/1998
- 01/1999 | |||
 |
Employer: Province
of British Columbia - Ministry of Forests Queen Charlotte Islands Forest District 1229 Cemetery Road, Queen Charlotte, BC, V0T 1S0, Canada Title: District Office Systems Specialist Duties: - Responsible for identifying information technology issues, evaluating systems priorities, identifying operational, financial and human resource impacts, and recommending strategies - Local Area Network Administrator using Windows NT 4.0 Server - Expedited all software and hardware support functions, problem analysis, troubleshooting for all micro and mainframe computer applications, developed and implemented backup procedures, data filing and security - All support functions were conducted in a mixed workstation environment using Windows NT 4.0 Workstation, Windows 95 and Windows for Workgroups (3.11) - Managed over 60 users using Windows NT 4.0 Server on a Dell 4200 Reason for leaving: To reside in the United States | ||
| 03/1992
- 08/1996 | |||
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Employer: Province
of British Columbia - Ministry of Forests Lillooet Forest District [since 2001 renamed Cascades Forest District and is the amalgamation of the Merritt and Lillooet Forest Districts] Ministry of Forests Training Schedule while at the Lillooet Forest District Title: District Office Systems Specialist Duties: - Responsible for software and hardware support, problem analysis, troubleshooting for all micro and mainframe computer applications, developed and implemented backup procedures, data filing and security - Coordinated repairs, facilitated the orderly development of local systems, trained in operation of system equipment and software packages - Functioned as the administrator of Local Area Network - Optimized the exploitation of software packages inclusive of Geographic Information Systems, Global Positioning Systems, Power Drafting, Computer Graphics and Design, all on a multi-user environment - Converted the original OS/2 LAN Server to NT Server version 3.51 Reason for leaving: To pursue an MA degree at Simon Fraser University | ||
|
1992
- 1993 | |||
 |
Employer: University
College of the Cariboo in Lillooet, BC, Canada Title: Instructor Duties: - Employed contracted as an instructor for the Microcomputer Certificate program Reason for leaving: Contract Position | ||
| 10/1990
to 03/1992 | |||
 |
Employer: Great
Canadian Office Supplies Warehouse in Richmond BC, Canada * In 1992, Office Depot, Inc. acquired H.Q. Office International, Inc., including the Great Canadian Office Supplies Warehouse stores, in western Canada Title: Sales - Micro Computers Duties: - Responsible for selling microcomputers and peripherals to walk-in clients. Clients ranged from small business to personal home systems customers. Reason for leaving: After completing AA in Computer Systems Management at Capilano College, I was offered the position of District Office Systems Specialist at the Lillooet Forest District of the BC Ministry of Forests | ||
| 06/1991
- 08/1991> | |||
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Employer: AccuGraphics
Design, Inc. in Richmond BC, Canada Title: Application Programmer Duties: - Designed and developed an order entry system using Borland’s Object Vision on a Windows 3.1 environment Reason for leaving: Work Practicum | ||
| 01/1990
- 08/1990 | |||
 |
Employer: Supreme
Court of the Philippines - Office of the Chief Justice [Marcelo Fernan] in
Padre Faura, Manila, Philippines Title: Special Consultant to the Computerization Committee and Project Leader - Case Administration System Project Duties: - Responsible for the delivery of the Suprreme Court’s Case Administration System - Responsible for vendor evaluation of system solution, network operating system and hardware/cabling configuration - Trained on Novell Netware 386 - Developed the five-year Information Techhnology Plan. - Set up the Supreme Court Computer Support Center * The CCSC trained the members of the Court for a smoother transition to the computerized CAS and other office applications Highlights of my service at the Supreme Court included: * Baguio Summer Session: Computer Orientation Seminar for Justices of the Supreme Court (April 19, 1990) * Government Organization for Information Technology: Presenter/Representative (June 29, 1990) * Institute for Judicial Administration: Computer Orientation Seminar (July 11, 1990) * Judicial Planning, Development and Implementation Office: Computer Orientation Seminar (August 1, 1990) * Sandiganbayan: Computer Orientation Seminar (August 17, 1990) Reason for leaving: To reside in Canada | ||
|
11/1989
to 01/1990 | |||
 |
Employer: AMA
Computer Learning Center 7860 Makati Avenue, Makati, Metro Manila, Philippines Title: Instructor Duties: - Held regular sessions for approximately 10 students per class on Dbase (interactive) and Wordstar 5 - Assisted in the standardization of the learning material as the prime developer for the Dbase (interactive) courseware and as a contributor for the Wordstar 5 courseware Reason for leaving: Contract Position | ||
| 06/1989
to 01/1990 | |||
 |
Employer: Omega
Computer Corporation A member of the Mega Group of Computer Companies Title: Senior Marketing Service Representative and Product Specialist for Mainframes and STATUS Duties: - Involved in the marketing of STATUS - Text Retrieval Database System - Project Marketing Activities: Joint effort with Computer Power - Australia (training on Status features with emphasis on Judicial/Litigation Support Systems, Case Management Systems and Case Research Systems/Legal Databases) and IBM Philippines (one-on-one executive training with IBM Industry Specialist on 43XX, AS/400 and 937X) IBM Mainframes (refurbished) - Marketed used hardware to give clients an option for system upgrade or outright installation - Concentrated on the IBM Mainframe Focus 4th generation language running under VM or MVS operating systems as well as IBM PC XT, AT under DOS and PS/2 under OS/2 - Trained by Computer Power representatives on both technical features and marketing positioning strategies for System Software - Introduced to key prospects the benefitss of using Norand Data Systems handheld technology concentrated on Van Sales and Route Selling Reason for leaving: To join the Supreme Court of the Philippines as Project Leader for the Case Administration System | ||
| 09/1988 to 06/1989 | |||
 |
Employer: Mega
Data Corporation A member of the Mega Group of Computer Companies Title: Marketing Services Representative - Computer Services Duties: > - Marketed services that included MIS Studies, Consulting, Programming, Data Encoding, Hardware Maintenance, Facilities Management and Computer Time Sharing - Responsible for data gathering for first hand information - Scope of responsibilities included client requirement identification, proposal preparation, system presentation, closing and collection Reason for leaving: To join Omega Computer Corporation | ||
| 04/1988
- 09/1988 | |||
 |
Employer: Scanning
Technologies of the Philippines A member of the Mega Group of Computer Companies Title: Marketing Representative [half-time - shared with Omnidata Computer Corporation] Duties: - Acted as consultants and sold an INTERMEEC Bar Code solution - Scope of responsibilities included: data gathering, analysis of client requirements, system recommendation and configuration, technical proposal preparation, equipment demonstration, closing, and collecting - Gained valuable experience dealing with customer requirements while working as an exhibitor at the Philippine Computer Society's "Breakthrough '88" Reason for leaving: To join Mega Data Corporation | ||
| 04/1988
- 09/1988 | |||
 |
Employer: Omnidata
Computer Corporation A member of the Mega Group of Computer Companies Title: Marketing Assistant - Data Entry [half-time - shared with Scanning Technologies of the Philippines] Duties: - My job as a Marketing Assistant was to ssell Data Encoding Services to both local and foreign clients - Upon receiving the specifications pertaining to a project, I would cost, send a proposal, close and collect Reason for leaving: To join Mega Data Corporation | ||
| Significant
Accounts closed while at the Mega Group of Companies | |||
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- Colgate Palmolive, Philippines Development of a Marketing Plan System - Globe Mackay Cable and Radio Corporation Data Encoding of Billing Records Contractual Encoders of Billing Records - Pilipinas Shell Petroleum Corporation 3380 AD4 and BD4 with 3380 M 3 Controller - United Parcel Service / Delgado Brothers 9510 On-line Wand and Laser Reader with 1352 Slot Scanner combination for time and attendance 9440 TRAKKER with 1260 High Resolution Light Visible Wand for matching of UPS advice file of arriving shipments - Development Bank of the Philippines Bar Code Asset Management System. Pilot Project (Main Office). Inclusive of 9440 TRAKKER and Wand Combination | ||
| 01/1987
to 04/1988 | |||
 |
Employer: Offshore Data
Systems Corporation in Walnut Creek, California A member of the Mega Group of Computer Companies Title: Buying Coordinator Duties: - Coordinated the buying needs of the Mega Group - Responsibilities ranged from actual purchasing and shipping of items while informing the group of the changing price situation of the hardware and software needs - Experienced coordinating the container shipping with freight forwarders - Developed contacts within the companies that supplied and serviced the Mega Group’s needs - Assisted in the Philippine Software Expoort Mission as the ODSC representative - acted as the host in San Francisco and aa liaison officer in Los Angeles Reason for leaving: To return to the Philippines |
| Curriculum
Vitae |
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| Professional Development | Professional Affiliations |